Safety & Quality Auditor

Historical introduction / topic outline

The legacy page states that, beside the theoretical topics, the course placed further focus on a practical approach to conducting audits and on tools for practical implementation.

• Introduction to Quality Management & Management Systems
• Requirements to Quality Systems, Safety Management Systems & Management Systems in Aviation
• Brief introduction to Safety & Risk-Management
• Auditing Technique – Hard Skills, including the audit process and related tools
• Communication during Audits – Soft Skills
• Case Studies
• Terminology

Historical objectives

• Successfully plan, prepare, conduct and document internal and/or second-party audits
• Become familiar with relevant legal requirements and requirements from international standards related to management systems and audits
• Understand the importance of communication during audits and awareness of communication traps

Historical curriculum

• Relevant Commission Regulations including AMC / GM and ICAO regulations related to Management Systems, Safety Management Systems, Compliance Monitoring, Quality and Safety Assurance
• Theoretical background for audits based on ISO 19011 Guidelines for auditing management systems
• Procedures and practical tools for planning, preparation and conduct of audits
• Audit reporting, implementation and monitoring of corrections and corrective actions
• Required profile for Auditors
• Soft-skills topics such as communication, human-factor problems and how to overcome them
• Appropriate case studies to apply and further the theoretical knowledge

Historical suitable-for context

Future and current Auditors who must conduct audits as required by the Compliance Monitoring System / Quality System or the Safety Management System.

Historical prerequisite context

The legacy page states that the course was suitable for any person even without previous experience or knowledge in the field.

It also states that knowledge of English was required because training activities and training materials were in English.

Historical regulatory basis

The legacy page states that the regulatory basis would be tailored to participants while usually considering audit-relevant requirements related to:

• Basic Regulation
• Continuing airworthiness
• Aircrew
• Air Operations